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Why you should listen to this song: Reason generation for explainable recommendation

  • Microsoft USA
  • Waseda University

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

13 Scopus citations

Abstract

Explainable recommendation, which makes a user aware of why such items are recommended has received a lot of attention as a highly practical research topic. The goal of our research is to make the users feel as if they are receiving recommendations from their friends. To this end, we formulate a new challenging problem called reason generation for explainable recommendation in conversation applications, and propose a solution that generates a natural language explanation of the reason for recommending an item to that particular user. Evaluation with manual assessments indicates that our generated reasons are relevant to songs and personalized to users. They are also fluent and easy to understand. A large-scale online experiments show that our method outperforms manually selected reasons by 8.2% in terms of click-through rate.

Original languageEnglish
Title of host publicationProceedings - 18th IEEE International Conference on Data Mining Workshops, ICDMW 2018
EditorsHanghang Tong, Zhenhui Li, Feida Zhu, Jeffrey Yu
PublisherIEEE Computer Society
Pages1316-1322
Number of pages7
ISBN (Electronic)9781538692882
DOIs
StatePublished - 2 Jul 2018
Event18th IEEE International Conference on Data Mining Workshops, ICDMW 2018 - Singapore, Singapore
Duration: 17 Nov 201820 Nov 2018

Publication series

NameIEEE International Conference on Data Mining Workshops, ICDMW
Volume2018-November
ISSN (Print)2375-9232
ISSN (Electronic)2375-9259

Conference

Conference18th IEEE International Conference on Data Mining Workshops, ICDMW 2018
Country/TerritorySingapore
CitySingapore
Period17/11/1820/11/18

Keywords

  • Conversational recommendation
  • explainable recommendation
  • natural language generation
  • personalization
  • recommender system

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