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Types of Errors in Personalized Spam Mail Classification

  • Fengyao Wang
  • , Qi Huang
  • , Shan Liu
  • , Jae Kyu Lee
  • , Xinpei Dong
  • , Yupeng Huang
  • , Ryan Pan
  • Xi'an Jiaotong University
  • SoftStone Technology
  • Coremail Technology

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Most studies on the Spam Classification Models have focused on the enhancement of estimation capability assuming the correct training data set is given. However, most of training data are not really generated by the real email receivers. To explore the effects of Real Email Reviewers (RER) and variance between Third Party Reviewers (TPR), we define the types of errors caused in the personalized spam classification model. We experimented with the ham and spam mail data classified by the RER and three groups of TPRs. We found that the discrepancy is as big as 38% between RER and TPR, and the inconsistency is potentially 56% between TPRs. We have also tested using the LSTM model outcomes, and the result is similar. These results imply that the errors relevant to the real email reviewers should be taken into consideration when we develop a personalized AI model for spam classification.

Original languageEnglish
Title of host publicationPacific Asia Conference on Information Systems, PACIS 2022
PublisherAssociation for Information Systems
ISBN (Print)9781958200018
StatePublished - 2022
Event26th Pacific Asia Conference on Information Systems, PACIS 2022 - Virtual, Online
Duration: 5 Jul 20229 Jul 2022

Publication series

NamePacific Asia Conference on Information Systems
ISSN (Electronic)2689-6354

Conference

Conference26th Pacific Asia Conference on Information Systems, PACIS 2022
CityVirtual, Online
Period5/07/229/07/22

Keywords

  • Personalized
  • Real Email Receiver
  • Receiver Specific Error
  • Reviewer Sensitive Error
  • Third Party Reviewer

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