The joint effects of IT resources and CEO support in IT assimilation: Evidence from large-sized enterprises

  • Peiran Gao
  • , Yeming Gong
  • , Jinlong Zhang
  • , Hongyi Mao
  • , Shan Liu

Research output: Contribution to journalArticlepeer-review

15 Scopus citations

Abstract

Purpose: The purpose of this paper is to explore the joint effects of different types of IT resources and top management support. Especially, the authors attempt to mainly examine a negative synergy or substitution relationship between IT infrastructure resources and CEO support, and a positive synergy or complementary relationship between IT human resources and CEO support among the large-sized enterprises. Design/methodology/approach: A research model that integrates IT infrastructure resources, IT human resources, CEO support and the degree of usage of IT for business objectives (i.e. IT business spanning capability) is developed. Based on a sample of 112 large-sized enterprises, partial least squares is used to analyze the research model. Findings: Whereas the positive moderating role of CEO support in the effectiveness of IT human resources is insignificant, CEO support and IT infrastructure resources have a substitution relationship in predicting IT business spanning capability. Furthermore, the results can explain under which conditions IT infrastructure resources insignificantly or significantly affect IT business spanning capability in large-sized enterprises. Specially, IT infrastructure resources significantly affect IT business spanning capability only when CEO support is low. Thus, in the presence of high CEO support, IT executives in large-sized enterprises should prioritize developing highly effective IT resources, such as IT human resources. Originality/value: This paper highlights the joint effects of two critical IT resource types (i.e. IT infrastructure and IT human resources) and CEO support in the IT assimilation process among the large-sized enterprises, ultimately contributing to information systems theories and practices.

Original languageEnglish
Pages (from-to)1321-1338
Number of pages18
JournalIndustrial Management and Data Systems
Volume119
Issue number6
DOIs
StatePublished - 7 Aug 2019

Keywords

  • CEO support
  • IT assimilation
  • IT business spanning capability
  • IT human resources
  • IT infrastructure resources
  • Large-sized enterprises

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